Press Releases


August 8, 2016

Kurita Launches TELEMAC® NEO Water Treatment Service Package that Minimizes Boiler Energy Losses
- New service contract combines sensing technologies and technological capabilities in the area of chemicals and facilities -

Targeting the boiler water treatment market, Kurita Water Industries Ltd. (Head Office: Nakano-ku, Tokyo; President: Michiya Kadota) has launched the new TELEMAC® NEO service contract. To minimize customer boiler energy losses, the TELEMAC® NEO water treatment service package integrates the reverse osmosis (RO) membrane water supply unit recently developed by Kurita and water treatment chemicals containing multi-functional polymer (which both prevents and removes scale(*1)), making full use of the latest sensing technologies. Kurita will draw on technological capabilities in the area of chemicals and facilities and boiler water treatment knowhow accumulated since its founding to promote this service contract to pursue added value for customers in Japan and overseas.

The improved fuel efficiency of boiler facilities—seen, for example, in the proliferating use of small once-through boilers—has made water treatment increasingly important. Leakage of hardness components(*2) contained in boiler water causes boiler scale deposits and energy losses due to equipment damage and impaired heat exchange. Water treatment chemicals are vital in preventing this scale deposits. In 2014, Kurita developed its multi-functional polymer, Kurita's revolutionary chemical material, which disperses the hardness components found in boiler water and rapidly removes and cleans any scale deposits. Since then, Kuriuta has recorded growing orders for boiler chemicals containing this polymer (approximately 600 orders in fiscal 2015). Kurita strives to create water treatment systems that effectively apply this outstanding chemical performance and that combine plant and sensing technologies to achieve further energy savings.

Another way in which TELEMAC® NEO can save energy is by improving water quality using BESTMIX RO, Kurita’s reverse osmosis membrane water supply unit. This system removes raw water components like silica and corrosive ions that can’t be processed using conventional water softeners to reduce the factors leading to scale and corrosion. Combining this with water treatment chemicals containing multi-functional polymer helps keep boiler facilities clean at all times and minimizes energy losses. It also allows systems to be configured without a water softener while automatic water quantity adjustment and automatic cleaning functions help streamline maintenance management. The standard package also includes S.sensing® water treatment chemical management, a service based on IT and sensing technologies that allows real-time monitoring of water quality and treatment efficiency and optimizes water treatment management for the entire boiler facility.

TELEMAC® NEO incorporates these products and services into a packaged contract that lets customers start water treatment right away, without significant initial investment. Kurita products like the chemical dosing control unit, hardness sensor, and deoxygenation unit for water supplies can be combined to create treatment systems optimized for customer-specific facilities and water quality conditions. In addition to ensuring energy savings, this reduces costs and contributes to water savings by reducing the amount of water wasted during the boiler blowdown process. It also contributes to stable facility operations and plant BCP compliance.
Kurita intends to promote TELEMAC® NEO within Japan as well as overseas, where need for stable boiler facility operations is growing. Kurita ultimately plans to expand coverage provided under the TELEMAC® NEO service to include cooling water and to provide a full range of water treatment services that meet customer requirements for safety and security.


*1: Scale:
Hardness components or silica solids that precipitate and adhere inside the boiler. It leads to significant reductions in heat transfer, fuel efficiency, and the boiler’s durability.
*2: Hardness leakage:
Hardness components consist of calcium and/or magnesium ions naturally present in the water supplied to the boiler.
Components that cannot be completely removed by water softeners are the main cause of scale.

■ TELEMAC® NEO component equipment

■ Features of BESTMIX RO

Features of BESTMIX RO

  1. Removes substances hard to remove using water softeners; dramatically reduces the factors leading to scale and corrosion.
    • Reduces the amount of water wasted during the boiler blowdown process and fuel consumption by removing silica and chloride ions.
    • Reduces corrosion-related problems by removing corrosive ions.
    • Reduces consumption of water treatment chemicals in steam condensate return systems by removing bicarbonate ions.
  2. Adding automatic water quantity adjustment and automatic cleaning functions when the membrane becomes clogged increases operating flexibility and simplifies system maintenance management.
  3. Deploying an inverter pump with the ultra-low-pressure RO membrane generates energy savings.
  4. Use with the S.sensing® water treatment management service, which merges IT and sensing technologies, allows monitoring and control of water quality and water treatment efficiency.
  5. Use with water treatment chemicals containing multi-functional polymer enables simple system configurations without the need for water softeners.
  1. *Kurita plans to offer BESTMIX RO with these features to boiler manufacturers and other companies not just as part of TELEMAC® NEO, but separately, as a water supply unit for boiler treatment use.

[Reference] Past press releases